Our Comprehensive Approach
IT is now an integral part of every business. From marketing, to production, to point of sale, you're interfacing with technology. When things don't work correctly, it can affect your business' productivity, the morale of your staff, and your clients' satisfaction. All of which affect your bottom line. With networks being under attack more than ever before, and growing reliance on productivity tools such as Office 365, no business large or small can afford to take a "let's hope for the best" view toward their software or network security.
Reducing Complexity
The complexity of handling all of the details of keeping software up-to-date and secure on your employees' workstations drains time that you need to run your business. You need someone to handle the technology-side, so that when your employees sign in to work, they're using the latest productivity tools synced to the cloud, fully patched and hardened against cybersecurity threats so that they can work smoothly and without interruption. And that's where ICS Managed Services comes in.
Managed IT
We leverage best-in-class industry technology that scales to meet the growing complexity and threats faced by a modern business. Using active monitoring, we anticipate problems before they occur to maximize productive up-time, and maximize your bottom line. Contact us for a free consultation to see how we can make IT work for you!
ICS comes through for us every time there's an upstream threat or a patch alert. We all sleep better.
Bob Boss, Production Mngr, Big Company X
Cloud Software
We handle all aspects of cloud-based software, such as Office 365. This includes installations, upgrades, backups and recovery, licenses, users and password management. When ICS is managing your software from the cloud, you don't need to worry about interoperability failures, or having your software go stale and fall behind. We work hard to keep your software up-to-date and extend uniform coverage to all your workstations.
Patch Management
Over ½ million new attacks are being identified daily, including new emergent threats such as randsomware. This means that there's two kinds of businesses: Fully patched businesses, and businesses open to a major data-breach or shutdown from randsomware. ICS stays current with all of the security bulletins and pushes patches to your systems automatically. Your work and your time are protected.
Proactive Monitoring
We don't wait for something to go wrong on one of your machines. We're always scanning your systems for machines that are running hot, such as high CPU usage and low memory. If your backup storage is full, we expand it. If we detect an intrusion, we contain it. If your network is down, we restart it. Instead of waiting for you to phone-in a problem, we fixed it before it became one.
What are the savings from proactive monitoring?
Proactive monitoring means fewer time-drains for your staff:
35% decrease in error frequency ... 15% reduction in high-severity issues
Source: Salesforce
Prevents outages and saves you money:
98% of organizations say a single hour of downtime costs over $100,000
Source: Gartner